Passwords & Account Safety

Your passwords protect some of your most important information.

This section will help you learn how to:

• Create stronger passwords

• Change a password safely

• Turn on two-factor authentication

• Recognize fake login pages

• Check where your account is logged in

• Remove unfamiliar devices

• Recover an account you can no longer access

• Protect your email account

Text & Email Basics

Texts and emails are one of the most common ways scammers try to reach people.

Learn how to:

• Check who really sent a message

• Recognize suspicious links

• Block unwanted senders

• Report spam

• Spot fake package messages

• Identify fake account alerts

• Recognize phishing emails

• Tell the difference between a legitimate message and a suspicious one

Online Shopping & Payments

Buying online is convenient, but it helps to know what to check before entering your payment information.

Learn how to:

• Check whether a website appears legitimate

• Recognize fake checkout pages

• Avoid suspicious payment requests

• Shop more safely on marketplaces

• Understand common payment scams

• Check charges on your account

• Respond to suspicious transactions

Social Media Safety

Social media makes it easy to connect with people — including people who may not be who they claim to be.

Learn how to:

• Recognize fake profiles

• Review privacy settings

• Protect your account

• Spot suspicious friend requests

• Avoid Marketplace scams

• Recognize hacked accounts

• Report suspicious users

• Check who can see your information

Phone Help

Your phone has a lot of useful safety features — if you know where to find them.

This section will walk you through everyday phone tasks step by step.

Learn how to:

• Block a phone number

• Report spam calls

• Take a screenshot

• Update your phone

• Check app permissions

• Change privacy settings

• Remove an app

• Find downloaded files

• Recognize suspicious phone calls

• Protect your phone with a passcode or biometric lock

How Do I Do This?

Sometimes you do not need a big lesson.

You just need someone to show you where to tap.

This section will include short, simple guides for everyday tasks such as:

• Taking a screenshot

• Copying and pasting

• Copying a website link

• Sending a photo

• Saving a photo

• Scanning a QR code

• Blocking a number

• Reporting spam

• Updating an app

• Finding your phone settings

• Changing a password

• Turning on two-factor authentication

No question is too basic.

If you have never done it before, you deserve instructions that actually make sense.